Shipping policy
Upon receipt of payment, the order will be processed (this may take up to 48 hours).
Shipping Time
| Shipping Methodt | Costs | Shipping Times (details at checkout) |
|---|---|---|
| Free Standard Shipping (>$40) | $0.00 | 5-10 business days |
| Standard Shipping | $2.90 |
5-10 business days |
| Fast Shipping (with Tracking) | $3.90 | 3-7 business days |
The shipping times provided here are averages. Shipping times are often shorter than those listed above. However, delays may occur, resulting in shipping times of up to 12 business days. However, this is very rarely the case.
Returns
If you are not satisfied with an item or it is defective, you can return it free of charge within 30 days. If the purchase date is more than 30 days ago, the customer must bear the return shipping costs. Unused items can be returned for a full refund up to 60 days after purchase. Customized rings are exempt from exchange. To access the return form, click here!
What should I do if I receive a defective item?
Please report defective items immediately upon receipt. Use the return form provided here.
How long does the refund process take?
Once we receive a returned item, we will inspect it and refund the item value using the desired payment method. (This process may take up to 14 days).